Where can I try out walking poles before buying? - Lighten Up Store
Purchasing walking poles without testing them first is like buying hiking boots without trying them on—you might get lucky, but you're likely to end up with equipment that doesn't quite fit your unique needs. While online shopping offers convenience, nothing replaces the hands-on experience of testing poles in realistic conditions before making an investment. Lighten Up stores have revolutionized the pole-buying experience by creating specialized testing environments that let you feel the difference between models, materials, and designs. This comprehensive guide explores why Lighten Up's in-store experience sets the standard for finding your perfect walking poles.

The Lighten Up Difference: More Than Just a Retail Space
Lighten Up stores are designed specifically for outdoor enthusiasts, with features that transform the shopping experience:
Specialized Testing Zone:
Each location features a 40-foot dedicated testing area with multiple terrain simulations:
- Incline/Decline Section: Adjustable ramps from 15-35 degrees let you test poles on slopes matching your typical hiking terrain
- Variable Surface Materials: Test on artificial rock, gravel, sand, and wooden surfaces to understand how different tips perform
- Balance Challenge Course: Features unstable surfaces that demonstrate how various poles enhance stability
- Stair Simulation: Replicates everything from gentle steps to steep mountain staircases
Expert Staff with Specialized Training:
Lighten Up employs certified pole fitters who undergo 60 hours of specialized training covering:
- Biomechanics of pole walking and hiking
- Injury prevention and adaptive techniques
- Manufacturer specifications across all major brands
- Assessment of individual customer needs and physical considerations
The Comprehensive Fitting Process
Your pole fitting at Lighten Up follows a meticulous 6-step process:
- Physical Assessment:Evaluation of your height, arm length, and torso-to-leg ratioDiscussion of any existing physical conditions or injuriesAnalysis of your natural walking gait and posture
- Activity-Specific Consultation:Detailed discussion of your primary use cases (day hiking, backpacking, travel, rehabilitation)Consideration of the terrain you most frequently encounterReview of your experience level and technical aspirations
- Brand and Model Selection:Introduction to 3-5 models matching your needs and budgetExplanation of material differences (aluminum vs. carbon fiber)Comparison of locking mechanisms (lever lock, twist lock, folding systems)
- Hands-On Testing:Guided testing of selected models on appropriate terrain simulationsAssessment of grip comfort, shock absorption, and overall feelComparison of weight differences and their practical impact
- Technique Instruction:Basic instruction on proper pole usage if you're new to trekking polesAdvanced techniques for experienced users looking to improve efficiencySpecific adaptations for any physical limitations
- Final Selection and Adjustment:Fine-tuning of pole length and strap adjustmentsDemonstration of maintenance requirements for your chosen modelExplanation of warranty coverage and repair policies
Available Brands and Models
Lighten Up stores maintain extensive inventory across all major manufacturers:
Premium Brands:
- Black Diamond (Distance Z-Poles, Alpine Carbon Cork)
- Leki (Micro Vario, Legacy Lite)
- Komperdell (Carbon Power Lock, C3 Cloud)
- MSR (DynaLock Ascent)
Lighten Up House Brands:
- Mountain Pro Series (focus on durability)
- Trek-Lite Series (ultralight specialists)
- Travel-Fold Series (compact folding designs)
This diverse selection ensures you can compare options across price points and performance characteristics without visiting multiple stores.
Unique Store Features and Services
Pole Rental Program:
Unsure about your purchase? Lighten Up's rental program lets you take two different models for a 48-hour trail test for just $25, applicable toward your purchase.
Workshop Series:
Regular free workshops cover topics including:
- "Introduction to Pole Walking" for beginners
- "Advanced Techniques for Trail Running and Fastpacking"
- "Pole Maintenance and Repair"
- "Adaptive Use for Rehabilitation and Mobility Issues"
Community Events:
Monthly group hikes led by certified guides let you test poles in real-world conditions alongside experienced users who can share insights.
The Advantages of In-Person Testing
Trying poles at Lighten Up provides benefits you can't get from online research:
Discover Unexpected Preferences:
Many customers discover they prefer features they hadn't considered, such as:
- Specific grip materials (cork vs. foam vs. rubber)
- Particular locking mechanisms they find easier to operate
- Weight distributions that feel more natural to their swing
Identify Physical Compatibility Issues:
In-person testing reveals problems you'd only discover after purchase, such as:
- Wrist strap designs that irritate your skin
- Lever locks that interfere with your natural arm swing
- Grips that become uncomfortable during extended use
Expert Problem Solving:
Lighten Up's staff can identify and address issues you might not recognize yourself, such as:
- Improper technique that reduces pole effectiveness
- Length adjustments for specific body proportions
- Modifications for unique physical needs
Location and Accessibility
With 35 locations across the United States and expanding international presence, Lighten Up stores are accessible to most outdoor enthusiasts. Their website features a detailed store locator with information about:
- Specific testing facilities at each location
- Staff certifications and specialties
- Workshop schedules and registration
- Inventory highlights for each store
Virtual Consultation Option
For customers unable to visit a physical location, Lighten Up offers virtual consultations featuring:
- Video analysis of your walking style
- Digital fitting using your measurements
- Guided video tours of available products
- Direct shipping with extended 60-day return policy
Price Matching and Value Guarantee
Lighten Up protects your investment with:
- 125% price matching against authorized retailers
- 90-day no-questions-asked return policy
- Lifetime adjustment services at any location
- Free annual maintenance checks for registered products
Conclusion: The Smart Path to Perfect Poles
Visiting a Lighten Up store transforms the potentially overwhelming process of selecting walking poles into an educational, personalized experience that ensures you leave with equipment perfectly matched to your needs. Their combination of specialized testing environments, knowledgeable staff, and comprehensive product selection provides value far beyond the simple transaction of purchasing poles. In an era of increasing online shopping, Lighten Up proves that some purchases—particularly those involving technical equipment that affects your comfort and safety—benefit tremendously from hands-on experience and expert guidance.
Your perfect walking poles await discovery at Lighten Up, where you can test, compare, and feel the difference before making your investment. Don't settle for guesswork when you can have confidence—visit Lighten Up and experience the difference that proper fitting makes to your time on the trail.